Webhosting agreements can be tricky. No matter if this is your first webhosting agreement that you're negotiating or your tenth, things change quickly and so you really need to be on top of things.
There are a few key things that you really need to look at before signing anything as far as a webhosting agreement goes. Webhosting agreements can encompass a great many parts and you really need to read them carefully.
Billing and customer service and add-ons like filtering software and email boxes can make or break your webhosting agreement with one company or another.
The first thing you need to look at is the billing structure. Does the webhosting company charge you monthly or annually for service?
If they charge you for service every month, ask if there is a discount for paying for the service annually. Or, ask if there is any kind of penalty for prepaying your annual bill early.
The drawback with an annual fee is that you need to come up with that money every year, while a monthly fee means that you can budget for it every month, perhaps making it easier to meet that expense for your webhosting services.
Think long and hard about your cash flow before deciding.
Customer support is another part of your webhosting agreement where you want to be comfortable. Find out of the customer support is available 24 hours a day, seven days a week.
Also, see if the customer support is available via email, chat, or mobile phone. Depending on your preferences, this could sway your decision dramatically.
When you have a problem that needs to be solved, you want it taken care of right away, not whenever it's convenient for them. After all, you need to meet your customers' needs too.
You need to know that they take you as seriously as you take your customers' needs. Wouldn't you do the same for your customers?
Additional services like filtering software
You should also find out about any additional services available as part of your webhosting agreement. In many cases, webhosting companies offer services beyond the basic hosting of your website.
These additional services can really make or break your website. Closely evaluate your website to see which of these services you might need.
For example, some webhosting plans may also offer Internet filtering, additional email boxes, programming language support, database support, blogging support, and more.
As the industry changes, these extras may change too, so watch for them every time you need to re-up your service agreement. As you can see, there are a number of things to look at when you're looking at webhosting agreements.
Each of these things can make the difference between being really happy with your webhosting agreement and being just okay with it.
Things like flexible billing, customer support, and additional services like filtering software can give you the tools you need to really fulfill your mission as a business and serve your customers well.